Projects and operations

  • Projects have definite start and end dates
  • Projects deliver unique products or services
  • Projects are temporary in nature. Upon completion the team is dismantled
  • Projects are constrained by the limited resources of time, cost and scope
  • A project is considered as successful if it is completed within the agreed upon time, cost and scope, and met its business objectives
  • Projects are managed by project managers
  • Operations are ongoing in nature
  • Operations produce standard outputs
  • Operations are managed by operations / functional managers

Designing a new car is a project. Manufacturing cars are operatiins.

Which certification to pursue?

Which certification to pursue?..that is a million dollar question which every professional face, at some point in time of their career. This discussion is based on which certifications one should pursue, after making a concrete decision to tread the project management route. Within project management, we have two major schools;

  • The agile project management
  • Traditional project management

Both are valuable, and complementary.  Which one will give you the fastest return on investment depends on;

  • The industry to which you belong to
  • The industry where you want to spend your future
  • The country where you will be working

The globally well known certifications for project managers

  • Project Management Professional (PMI, USA)
  • Projects in controlled environment (UK)
  • Certified Scrum Master (CSM), by Scrumalliance
  • Professional Scrum Master (PSM) by
  • Agile Certified Practitioner (ACP) by PMI-USA

If you are from the information technology domain, it is better to with any one of the agile certifications straightaway. The certified Scrum Master (CSM) by Scrumalliance is expensive and has the early starter advantage, where as PSM is not that expensive, and at the same time it is very authentic, because it is coming from Ken Schwaber’s For those of you who do not know Ken Schwaber, he founded scrum along with Jeff Sutherland, and both of them together developed the scrum guide, which is the most authentic documentation on scrum, becuase it is coming from the founders. The syllabus for these two certifications (CSM and PSM) are the ScrumGuide, and upon completion of the certification process, one will have the proficiency to play the role of a scrum master (project manager, in the traditional forms).

Then we have the PMI-ACP certification. The syllabus for this certification is a cocktail of all the frameworks available out there and calls for;

  • Complete understanding of  SCRUM
  • A very good understanding of Extreme Programming
  • Some key concepts like earned value management, risk management, communications management from the project management body of knowledge (PMBOK)
  • Complete understanding of Agile body of knowledge

After getting anyone of the agile certifications, then try for PMP credential. Without a proper understanding of the ten knowledge areas of PMBOK;

  • Integration management
  • Scope management
  • Time management
  • Cost management
  • Quality management
  • Communications management
  • Human resource management
  • Risk management
  • Procurement management

one will fail, when it comes to real life project management. More than that, while the future holds good for the Agile, many customers insist on PMP’s to manage their projects. If you are from the I.T background, these two certifications are mandatory. Start with agile, and then graduate into PMBOK. Both complements.

If you are from any other domain, other than I.T, then the options are either PMP or PRINCE2. Since the origins of PRINCE2 are from U.K, it is appreciated there, and the rest of the world is with PMP. So, based on where you are, and where your customers are, you have to decide.

Please post all your additional queries as comments to this page, and I will reply.


6.2 Define activities

The detailed scope is decomposed into a work break down structure (WBS). The detailed scope along with the WBS forms the scope baseline. Lowest level in the WBS is the work package. Work packages are again decomposed into activities which are grouped into activity lists.

Key points

  • Baselines – Common baselines under the project’s context are Schedule baseline, Cost baseline and Scope baseline. Once the first version of these documents are ready, they are brought under configuration management, and any changes there after will have to follow the change management procedure by raising a change request, performing change impact analysis, approving the change and implementing the change.
  • Rolling wave planning – For very long projects, it is not useful if we create an end to end detailed schedule, starting from day1 till the end of the project, because things are going to change as the project progresses. In such cases, it is advisable to;
    • Create a milestone chart for the project from the beginning till end. Milestones are major achievement points in the project, and do not consume any resources. When all the associated activities are completed, the milestone is accomplished. For example, for your PMP certification project, the major milestones are;
      • Identify trainer
      • Attend training
      • Apply for PMP
      • Exam practice
      • Write the final exam
    • Here the first milestone is identify trainer. When you are working on this particular milestone, you will have detailed activity level breakups and sequences. As the project progresses, we decompose the other milestones also into activities.
  • Activity lists – List of activities
  • Milestone lists – List of milestones, major accomplishments with probable dates.
  • Activity attributes – Successor, predecessor, lead, lag, budget, activity code etc.


  • Schedule management plan
  • Scope baseline
  • Enterprise environmental factors
  • Organisational process assets

Tools and techniques

  • Expert judgment
  • Decomposition
  • Rolling wave planning
  • Meetings


  • Activity list
  • Activity attributes
  • Milestone list
  • Change requests
  • Project management plan updates
  • Schedule baseline
  • Cost baseline

PMBOK Version6 Reference page : 183


PMdistilled PMP online course

This course is designed exclusively for online delivery.

Key components of the course

  • Instructor meetings (online) – At least once in a week, and based on need. During these meetings;
    • Progress made during the previous week is assessed.
    • Overview of the key concepts to be covered during the subsequent week are explained.
    • Learning tests to be completed are finalized
    • Next meeting date is decided
  • Learning tests – 50 open book (PMBOK) learning tests, which will ensure that the participants have gone through every relevant page of PMBOK.
    • Participants are required to complete these tests
    • Can take multiple times
  • 35 contact hours certificate – Upon completion of the 50 learning tests, the participants are provided with the course completion certificate with 35 contact hours of credit. Using this certificate, participants can apply for the PMP examination.
  • Guidance while filling up the application
  • Guidance about the best practice tests to be chosen while preparing for the final exam
  • Learner can decide the duration of the course. It depends on how fast the learner is able to complete the learning tests.